L&D - Knowledge Management (KM)

Key responsibilities:

Promoting collaboration and knowledge sharing through defining, supporting, and encouraging the use of knowledge to employees of all skill levels and roles

Ensuring that knowledge technologies are up-to-date and working according to function, as well as ensuring that employees are not misusing company tech infrastructure.

Controlling the accessibility and flow of knowledge within the organization and to external parties

Helping capture new knowledge with the usage of a knowledge base.

Monitor progress by leveraging analytics to assess the impact, engagement, functionality, and effectiveness of knowledge management strategy.

Providing relevant coaching, training and support to champion a knowledge management culture.

Qualifications:

Bachelors degree, preferably in Learning Management, Instructional Design, Human Resource Development, or a related field.

At least 5 years of learning and development experience including developing, implementing, and delivering training

Strong consultative approach

Current knowledge of effective learning and development methods

Familiarity with e-learning platforms and practices

Experience in project management and budgeting.

Proficient in MS Office and Learning Management Systems (LMS)

Excellent communication and negotiation skills; sharp business acumen