Netflix is one of the world's leading entertainment services, with over 300 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.
Success in the Launch Manager role means seamless launches of all content on our Product, the implementation and execution of defined title merchandising strategies, operational solutions for bespoke positioning of our titles, and strong partnerships across our partners in the Content, Product, and Marketing teams.
Overseeing the entire lifecycle and application of Merchandising behaviors/ Promotional tactics, LMs are our on-the-ground Product experts on launching content on Netflix. Their expertise on risk assessment in pursuit of launch excellence is critical to our success.
The core focus of the Launch Management team is to drive value for the business by managing the launch strategy of their local portfolio titles and ensure a seamless experience for both our members and internal stakeholders. Launching a title on Netflix is a choreography of thousands of assets, and while various teams (internal and external) are involved in the preparation and project management of launch deliverables, the Launch Manager is ultimately accountable for the quality of the launch and its adherence to our merchandising strategies and objectives.
You will work with stakeholders to mitigate risks when challenges arise at both a title and slate level and partner with stakeholders across Netflix to optimize these processes.
In This Role You Will
- Serve as the key day-to-day point of contact for E2E title launch approach
- Be responsible for the implementation of established merchandising levers
- Be accountable for seamless operational execution (in partnership with Launch Operations)
- Build strong bridges and tight partnerships with cross-functional partner teams
- Effectively communicate context, priorities, and trade-offs to our partner teams with regards to established title merchandising levers and launch strategies
- Support and influence new strategies and workflows to increase impact and launch excellence.
- Encourage and model risk-taking, data-informed decision-making, and constant innovation.
- Serve as the primary point of escalation for title-level merchandise and launch issues or failures.
Role Requirements
- 5-7 years of project management experience in a fast-paced and agile environment.
- History of driving process improvement and workflow creation.
- Strong written and verbal communication skills.
- Strong relationship management and expectation-setting skills.
- Track record of modeling accountability and ability to collaborate, influence, and partner effectively with internal stakeholders.
- An earnest and inclusive team player who will be a great steward of the Netflix culture
Inclusion is a Netflix value and we strive to host a meaningful interview experience for all candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner.
We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
