Our Client:
Our client specialises in health and wellness products, focusing on natural and organic ingredients. They develop a diverse range of dietary supplements, functional foods, and personal care items. Their mission centers on improving consumer well-being through scientifically backed, high-quality, sustainable solutions.
Job Description:
- Risk Prevention & Policy Planning Develop and implement company-wide policies to prevent potential losses such as theft, financial discrepancies, data loss, and natural disasters.
- Risk Assessment & Analysis Monitor, assess, and analyze risks that may cause losses and provide recommendations for corrective and preventive actions.
- Incident Investigation & Fraud Control Conduct investigations into irregularities or fraud, coordinate with relevant departments, and establish anti-fraud measures and internal controls.
- SOP & Compliance Management Create and update Standard Operating Procedures (SOPs), define penalty levels, and ensure compliance across head office and branches.
- CCTV & Security System Management Oversee installation, maintenance, and improvement of CCTV systems in collaboration with IT and vendors to enhance organizational safety and monitoring efficiency.
- Crisis & Business Continuity Planning Develop and maintain Contingency and Business Continuity Plans (BCP) to ensure operational resilience during crises or unexpected events.
- Health, Safety & Fire Drill Management Organize annual fire evacuation drills and manage safety equipment and health & safety policies to ensure workplace readiness.
- Inventory & Stock Audit Control Supervise periodic stock and asset audits to ensure accuracy, transparency, and efficiency in inventory management and reporting.
- Transaction & Store Operation Audit Review daily sales voids, stock movements, and store transactions to ensure transparency, detect irregularities, and improve process reliability.
- Complaint Handling & Continuous Improvement Manage and analyze employee and customer complaints to identify improvement opportunities aligned with company policies.
Qualification
- Bachelor's degree in Business Administration, Accounting, Finance, or other related fields
- Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint
- Strong attention to detail, with excellent observation and analytical skills
- Excellent communication and negotiation abilities
- Honest, ethical, and committed to maintaining high professional standards
- Strong time management skills to ensure tasks are completed according to plan
- Able to drive and hold a valid driver's license (owning a personal car is an advantage)
- Skilled in investigation and auditing-related tasks
- Competent in using technology systems and various digital tools
