Company: LH Mall Co., Ltd.
Position: Leasing Manager Food
Location: Khan Na Yao, Bangkok (Shopping Mall Group)
Department: Leasing 1
Reports to: Assistant Vice President
Job Summary
The Leasing Manager (Food) is responsible for developing and implementing leasing strategies that optimize tenant mix, secure attractive food & beverage (F&B) brands, and maximize the commercial value of the food court, dining, and specialty food areas in the shopping mall. The role requires strong market knowledge, negotiation skills, and relationship management with F&B operators to ensure sustainable rental income and enhance the mall's positioning as a dining destination.
Key Responsibilities
- Optimize the use of mall space to maximize revenue and efficiency.
- Identify and approach potential tenants, present leasing opportunities, negotiate terms, and close deals successfully.
- Manage lease agreements and renewals, ensuring a balanced and attractive tenancy mix by bringing in innovative and unique concepts.
- Work closely with Business Development, Operations, and Marketing teams on sales strategies, zoning plans, and merchandising mix.
- Coordinate with tenants and internal teams (Business Development, Construction, Operations, etc.) to support design, construction, and operational requirements.
- Provide timely and professional responses to tenant inquiries, concerns, and requests.
- Serve as a key liaison between tenants and property owners, ensuring clear and accurate communication.
- Oversee tenant move-in and move-out processes, including inspections, documentation, and smooth transitions.
- Drive tenant satisfaction and retention by building strong relationships, gathering feedback, and implementing improvements; organize tenant engagement or appreciation activities when needed.
- Partner with maintenance teams to ensure prompt resolution of tenant-reported issues.
- Ensure compliance with all relevant landlordtenant laws, regulations, and property policies.
- Educate tenants on rights, responsibilities, and mall policies to build understanding and cooperation.
- Maintain accurate records of tenant communications, service requests, and resolutions for tracking and analysis.
Qualifications
- Bachelor's degree in Business Administration, Economics, Marketing, or related field.
- Minimum 57 years of experience in retail/F&B leasing within shopping malls, lifestyle centers, or commercial real estate.
- Proven success in securing F&B tenants and understanding food retail trends.
- Strong negotiation, communication, and presentation skills.
- Good command of English and fluency in Thai.
Special Skills & Competencies
- Strong networking with F&B operators and retail partners.
- Strategic and analytical mindset with commercial acumen.
- Excellent interpersonal and stakeholder management skills.
- Work under pressure and ability to handle multiple projects and deadlines.
- Team player with adaptability in a fast-changing retail environment.
