Life Claims, Analyst

At AIA we've started an exciting movement to create a healthier, more sustainable future for everyone.

Sound like you Then read on.

About the Role

• Assess CI claims , ensuring completeness and accuracy of documentation

• Coordinate with internal teams, medical providers, claimants, and agents to obtain and verify required information.

• Investigate complex cases and make settlement decisions or escalate to supervisors or medical consultants as appropriate.

• Monitor and control turnaround time to ensure timely processing and compliance.

• Maintain service quality and support team efficiency, reporting directly to the CI Team Leader.

• Communicate with claimants and agents regarding required documents and claim status updates.

• Responsible for other relating tasks as assigned to align with business policy and build long term business growth.

• Explore opportunity to improve work flow and build healthy environment

• Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

  In accordance with recruitment policy and hiring standard of AIA (Thailand) Company Limited, after completing the selection process, you are required for criminal background check before joining the company. Your criminal record information will be retained according to the PDPA policy of the company. As per attached link