Job Title: Manager – Admissions Operations
Location: Bengaluru
Department: Directorate of Admissions
About the Role
Ramaiah University of Applied Sciences (RUAS) is looking for an experienced Manager – Admissions Operations to lead and manage the end-to-end admissions process. The role requires a strong operations leader who can streamline admission workflows, manage teams, drive process improvements, and ensure an exceptional applicant experience.
Key Responsibilities
- Manage the complete admissions operations lifecycle from enquiry to enrolment.
- Lead admissions counselling and operations teams.
- Ensure timely processing of applications, offer letters, fee payments, and admissions.
- Monitor CRM, ERP, and admissions workflows.
- Coordinate with academic departments, finance, IT, examinations, and other stakeholders.
- Develop and improve admissions SOPs and operational processes.
- Prepare admissions MIS, dashboards, and management reports.
- Ensure compliance with university policies and regulatory requirements.
- Manage scholarship processing and admissions documentation.
- Train and mentor admissions staff while monitoring document management processes.
Preferred Qualifications
- Master's Degree (MBA preferred)
- 10–15 years of experience in admissions or education operations.
- Experience in higher education is preferred.
Skills Required
- Admissions Operations
- CRM & ERP Systems
- Process Management
- Team Leadership
- Data Analysis & MIS Reporting
- Stakeholder Management
- Problem Solving
