Manager, Learning & Development @ Amari Pattaya
Learning and Development Administration
- Liaise with all Department Heads to identify Team Member learning and development needs, and support the implementation of the property Training Plan to meet these needs
- Create details annual training plan and budget
- Administer the Learning & Development budget
- In conjunction with Department Heads, develop departmental on the job training schedules that meet departmental operating objectives
- Prepare and administer the learning and development calendar on a regular basis
- Assist department heads/ outlet managers and supervisors in setting up and scheduling of on the job training to achieve performance standards
- Prepare and submit Learning & Development related plans and reports as required for distribution to property management level
- Manage and update monthly training record of Team Members and ensure that all Team Members have carried out training hours according to ONYX, Learning & Development policy
- Create & Prepare Yearly and Monthly HR and L&D Plan and Calendar and executive the events as per the calendar
- Lead TMs Activities to create Amari Culture as per ONYX Guideline
- Being a part of Staff Welfare Committee and being coordinator of other committees in the hotels
Learning and Development Activities
- Ensure that all new Team Members attend the ONYX and Property Orientation program including ONYX Core courses
- Prepare management/supervisory, specific professional program and other training based on needs analysis, and submit for approval of the General Manager
- Deliver certain property-wide Learning & Development courses for all Team Members and track all those courses being carried out in the property on an ongoing basis
- Monitors and evaluates all in-house and other training programs which include actual supervision of a language training program.
- Develop departmental trainers from various departments or outlets according to the ONYX Hospitality Group policy
- Monitor all training activities conducted on and off site.
- Facilitate Management Training Program to ensure that Management Trainee achieves his/her own project assignments successfully with coaching from his/her direct manager or GM.
- Present training initiatives to continually improve standard of services, productivity and morale of Team Members
- Leading TMs Activities such as CSR, Monthly/Yearly Activities with supporting by HR Team & Staff Welfare Committee and others concerned.
Qualifications
- Minimum 3-5 years of experiences in Managerial Position
- Strong interpersonal skills to provide overall TMs Satisfaction
- Detail Oriented is a must with Creative and Flexible
- Good in English communication both speaking and writing
- Team Orientation and able to multi-task under pressure
Remark: Only shortlisted applicants will be contacted.
