Your Responsibilities
Customized logistics worldwide from a single source. We&aposre seeking a highly motivated and experienced LLP Solutions Manager to join our team. This full-time position will play a pivotal role in overseeing and optimising the efficient LLP Solutions for our client.
What you&aposll be doing
- Lead and manage the order management team (Export/ Import Team)
- Monitor, consolidate, check, and submit report as per customer target date
- Provide quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
- Coach, guide and lead the team, ensuring learning and development of every individual team member
- Encourage creativity, risk-taking, and constant improvement in ways of working and drive for service delivery excellence
- Work with the Regional Key Account Management and Program Manager to establish and strengthen customer relationships
- Creatively and proactively managing quality assurance analytics and processes
- Be a decision maker with operational-related scope of LLP solutions
Your Profile
- Minimum 5 years working experience of proven International Export Compliance experience
- Solid background in leading a team in the supply chain/logistics field
- Dangerous Goods understanding and certification
- Strong organizational skills to give the team direction
- Effective interpersonal skills with ability to coordinate among various parties and deliver the results
- Quick critical thinking and problem-solving abilities
- Exceptional communication and interpersonal skills
- Good command of English and Thai