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bts group holdings public company limited

Managing Director - Community Retail, Event & Lifestyle Platforms

12-15 Years
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Job Description

Role Purpose

The Managing Director (MD) is responsible for building, launching, and operating a portfolio of community-driven, retail and event-led destinations, ensuring all assets are commercially successful, activated, and profit-generating with customer satisfaction and return to shareholders.

This role will lead three core business pillars :

  1. Event Space Operations (ready asset)
  2. Sandbox Project F&B, Night Life and Retail Village (in development phase)
  3. District X; BTS Visionary Park Community Hub (urgent launch & activation)

The MD must ensure each area is fully commercialized—through tenant curation, own-operated concepts, and event programming—while maintaining full P&L accountability.

Key Responsibilities

1. End-to-End Commercialization & Profitability

  • Own full P&L across all business units, ensuring each location achieves revenue and profitability targets
  • Develop revenue models across leasing, events, sponsorships, and owned operations
  • Identify gaps and quickly deploy monetization strategies (short-term and long-term)

2. Multi-Asset Business Leadership

(1) Event Space (Operational)

  • Lead and optimize an existing event space with established team structure (team members & area leader)
  • Maximize utilization through event booking, partnerships, and in-house event creation
  • Improve yield per event and overall occupancy

(2) F&B, Night Life and Retail Village (Development Phase)

  • Define concept, positioning, and commercial business model
  • Lead tenant mix strategy (bars, experiential F&B, nightlife concepts)
  • Drive go-to-market plan and pre-opening leasing strategy

(3) BTS Visionary Park Community Hub (Priority Launch)

  • Rapidly activates the space to drive daily traffic (day & night / weekday & weekend)
  • Curate flexible formats such as food trucks, pop-ups, markets (daytime) and nightlife/entertainment (evening)
  • Personally drive early-stage deal making (tenants, vendors, operators) to ensure speed to launch

3. Tenant & Operator Strategy

  • Source, negotiate, and onboard tenants, partners, and vendors
  • Balance between leased tenants vs. owned/operated concepts to optimize margin
  • Continuously refine tenant mix based on performance and customer demand

4. Event & Experience Platform Development

  • Build and scale / Co-work with related parties for owned event (festivals, themed markets, nightlife programming)
  • Ensure consistent activation calendar across all locations
  • Leverage events as a primary driver of traffic and revenue

5. Operational Excellence

  • Oversee daily operations across all sites ensuring smooth execution
  • Set up scalable operating models, SOPs, and performance tracking
  • Work closely with area leaders to ensure accountability and execution

6. Speed-to-Market & Execution

  • Act with urgency, especially for District-X activation
  • Make fast, data-driven decisions in ambiguous environments
  • Personally lead critical deals and early-stage setup

7. Leadership & Stakeholder Management

  • Lead cross-functional teams (operations, leasing, marketing)
  • Aligning with Group CEO and BD-SVP on strategy and performance
  • Build a strong execution culture focused on results and accountability

Key Qualifications

  • 12–15+ years in retail, community mall, nightlife, events, or hospitality business
  • Proven experience in building new business units / launching new concepts from scratchfrom event space or new community mall
  • Strong track record in P&L ownership and turnaround / growth situations
  • Experience in tenant leasing, F&B, nightlife, or event ecosystems highly preferred
  • Highly entrepreneurial with strong execution capability

Key Competencies

  • Commercial instinct & deal-making ability
  • Strong sense of consumer behavior (day vs night economy)
  • Hands-on leadership with high execution speed
  • Ability to operate in ambiguity and build from zero
  • Ability to coordinate and operate with various internal and external parties
  • Financial discipline with creative revenue thinking

Success Metrics (KPIs)

  • P&L Control for each area (on new project establishment process)
  • Project activation (District X)
  • Occupancy rate & tenant quality
  • Event frequency and revenue contribution
  • Foot traffic (day vs night conversion)

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Job ID: 147436577