Marketing Communications Manager

Company Description

Miracle Group is a leading urban hotel chain in Bangkok, specializing in accommodation solutions for both business and leisure travelers in the city and at major airports. The group's properties offer a wide range of facilities, including luxury rooms, fine dining, spa experiences, and modern meeting spaces, as well as practical options for busy travelers. Across all locations, Miracle Group maintains a strong commitment to superior service quality and a passion for customer satisfaction. Team members join a hospitality environment focused on guest-centric experiences, professional standards, and continuous improvement.

Role Description

The Marketing Communications Manager is a full-time, on-site role based in Bangkok, responsible for managing and executing communication strategies that strengthen Miracle Group's brand and support business objectives. This role oversees the development of marketing materials, press releases, and digital content, ensuring consistent messaging across all channels and properties. The Manager collaborates with hotel operations, sales, and revenue teams to plan campaigns, promote special offers, and highlight key services and facilities. Day-to-day tasks include coordinating with media and PR partners, handling internal communications initiatives, monitoring campaign performance, and maintaining brand guidelines. The role also involves managing timelines and budgets for communication projects and providing regular reporting to senior leadership.

Qualifications

• Candidates should possess strong Communication skills and the ability to tailor messages to diverse audiences.
• Candidates should possess experience in Press Releases and media relations, including drafting and distributing newsworthy content.
• Candidates should possess Marketing Communications skills for developing campaigns, content, and collateral across online and offline channels.
• Candidates should possess Strategic Communications capabilities to align messaging with brand positioning and business goals.
• Candidates should possess Project Management skills to plan, execute, and track multiple communication initiatives on schedule and within budget.
• Relevant qualifications include a bachelor's degree in Marketing, Communications, Public Relations, or a related field, and experience in hospitality or tourism is an advantage.
• Beneficial skills include proficiency with digital marketing tools, social media platforms, basic analytics, and strong written and spoken English; Thai language skills are a plus.