A global organization is looking for a customer-facing professional to lead digital transformation initiatives across manufacturing sites and regulated environments. This role sits at the intersection of business, IT, and delivery teamsdriving process modernization, system design, and GMP-ready implementation.
What you'll do
- Lead customer engagements focused on manufacturing digital transformation and operational excellence.
- Map current processes and define target-state operating models, process flows, and system concepts.
- Shape solution designs by translating business and compliance needs into practical, scalable system requirements.
- Align stakeholders across business teams, IT, and implementation partners to keep delivery on track.
- Ensure solutions support GMP compliance, data integrity standards, and audit readiness.
- Facilitate workshops, design sessions, and governance discussions to support decision-making.
- Guide functional scope, configuration principles, and testing/validation approach to ensure quality delivery.
- Manage project risks, change impacts, and customer expectations throughout the lifecycle.
- Establish and maintain a digital blueprint across MES, data, integration, and automation landscapes.
- Contribute to continuous improvementcapturing best practices and improving delivery frameworks.
What we're looking for
- Bachelor's degree in IT, Engineering, Manufacturing, Pharma/Science, or a related field.
- 5+ years of experience in consulting, business analysis, solution delivery, or manufacturing IT transformation.
- Strong knowledge of manufacturing operations and shop-floor systems.
- Experience working in GMP-regulated or highly regulated environments.
- Strong facilitation and stakeholder management skills; confident with senior customer discussions.
- Able to work independently and own complex workstreams.
- Open to international travel as required.
Nice to have
- Exposure to MES, SAP, automation systems, or enterprise manufacturing platforms.
- Understanding of Industry 4.0 / smart manufacturing programs and data-driven initiatives.
- Familiarity with SDLC, implementation methodologies, and validation frameworks.
What's offered
- Hybrid working model with flexible hours.
- International exposure with global customers and cross-cultural teams.
- Supportive, professional environment with competitive compensation and engagement programs.
