Officer Airfreight Import Operation

Your Responsibilities

• Coordinate with overseas agents to arrange shipments and follow up on shipment status
• Communicate with customers to provide shipment updates and progress information
• Monitor import shipment schedules and arrival status - Check and verify import documents
• Send pre-advice to customers and customs clearance teams
• Receive documents from airlines and inform customers for collection
• Prepare customer invoices for billing - Maintain proper documentation and filing records
• Prepare job summaries and close shipment files
• Handle operational issues and provide solutions for daily operations
• Prepare monthly and quarterly operational reports - Perform other tasks assigned by the supervisor

Your Profile

• Bachelor's degree or higher
• 35 years of experience in Air Freight Import or Freight Forwarding operations
• Good command of English (reading, writing, speaking)
• Strong communication and coordination skills
• Service-oriented mindset
• Ability to work well in a team environment