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The Mall Group

Online Communication & Social Media Executive

5-8 Years

This job is no longer accepting applications

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  • Posted 2 months ago

Job Description

Key Responsibilities

  • Execute online communication and social media initiatives in line with overall marketing direction and campaign strategy.
  • Translate strategic briefs into clear execution plans, including task prioritization, timelines, and cross-team coordination.
  • Work closely with the Merchandising team to understand promotions, NPD, focus items, and key selling messages.
  • Develop and manage content calendars aligned with campaign objectives, seasonal priorities, and retail rhythm.
  • Brief and coordinate with content creators (designers, photographers, videographers, copywriters) to produce on-brand content.
  • Coordinate with the digital media team to manage KOL/influencer sourcing, post boosting, and paid media support.
  • Demonstrate working knowledge of digital media and ad optimization tools to communicate effectively with media teams and ensure appropriate execution.
  • Schedule and publish social media posts across platforms, ensuring accuracy, consistency, and timeliness.
  • Support internal marketing teams in promoting marketing campaigns and events through online communication and social media, ensuring smooth execution and effective amplification.
  • Monitor content and campaign performance, engagement metrics, and basic media results.
  • Prepare summary reports with key insights, learnings, and recommendations for improvement.
  • Ensure all online communication aligns with brand tone, visual standards, and overall positioning.

Qualifications & Experience

  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
  • Approximately 58 years of experience in online communication, social media, or digital marketing execution.
  • Experience working with retail, grocery, food, or lifestyle brands is highly preferred.
  • Experience coordinating with digital media teams and influencers/KOLs is an advantage.

More Info

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About Company

Job ID: 139760417