OP manager(Freight Forwarding)

1. Be familiar with all aspects of maritime import and export business operation and guide to improve the irregularities in operation.

For example: how to communicate with customers about cost issues, specify and direct standardized operating procedures, and conduct supervision.

2. Closely track changes in shipping space and prices in the overall maritime market, and timely revise the job positions of department employees.

3. Reasonable allocation of the company's various resources to achieve the maximum profit and provide good service.

For example: how to make good use of e-commerce to bring convenience to customers, but also to bring convenience to their own work.

4. Maintain stable airline customers and expand the company's influence and market share.

5. Maintain good communication with overseas agents and provide high quality service level

6. Strengthen the work supervision and coordination within the department, and improve the work efficiency of the staff within the department

For example: help each operation to review the pre-booking documents, prices, agents, port of destination, and then assign each operation by order.

Seven. Actively coordinate and cooperate with each branch business cooperation, so that the business of all parties can actively link cooperation

8. Carry out airline knowledge and business training within the department and the company to increase the company's employees understanding and familiarity with business knowledge

9. Actively coordinate with finance department to solve various receivable and payable issues

10. Quickly deal with all kinds of emergencies on the route

For example: the fleet cannot mention the container, the customer will not confirm the cost, and the goods must be able to take over the separation operation immediately if an operational turnover occurs.

11. Strengthen the route, price and knowledge of customer service in the end, actively carry out interaction and cooperation with branch companies, and strengthen the visit of FOB customers

12. The training operation tracks AMS IFS information.

13. For each business lock order, it is necessary to strictly verify whether it is charged according to the company's standard and whether the special fee