About Ascend Money
Ascend Money is a leading fintech company providing innovative payment and financial services across 7 countries in the Southeast Asian Region.
Established in 2013, Ascend Money became Thailand's first fintech unicorn in 2021. Its flagship service TrueMoney today has become the most popular digital financial application that enables ease of payments and convenient financial lifestyle.
TrueMoney's extensive agent network as well as offline and online payment services also enable millions of users across the region to access innovative financial services, leading them to better lives.
Role Summary
Operational Risk Manager is responsible for leading the implementation and continuous enhancement of the Operational Risk Management Framework across the organization. This role ensures robust risk governance, regulatory compliance, and effective risk oversight, while partnering closely with business and support units to embed strong risk culture in a bank.
Job Description
- Facilitate RCSA workshops for 1st line, guiding risk identification, assessment, documentation, and mitigation planning.
- Oversee products and services to ensure regulatory compliance and effective controls that mitigate fraud, legal, and compliance risks.
- Maintain effective risk monitoring and reporting, tracking KRIs, risk status, incidents, and deviations from tolerances, and escalate when required.
- Review and challenge the accuracy and appropriateness of risk assessment results.
- Consolidate and validate operational loss data across business units.
- Support BCM by assisting with BIAs, maintaining updated BCPs, and facilitating BCP testing to validate readiness and identify improvements.
- Monitor and log operational incidents, ensure alignment with the Incident Management Framework, support root cause analysis, and drive corrective and preventive actions.
- Review and challenge vendor due diligence and thirdparty risk assessments.
- Support ongoing monitoring and periodic reassessment of critical vendors.
- Ensure compliance with regulatory outsourcing guidelines and reporting requirements.
- Prepare operational risk reports for Senior Management, Risk Committees, and the Board.
Qualifications
- Bachelor's or master's degree in business administration, Economics, Finance, Risk Management or related field.
- Minimum 710 years of experience in Operational Risk / Internal Control / Risk Advisory
- Experience in banking, digital banking, fintech, or regulated financial institutions
- Strong understanding of regulatory frameworks and governance standards
- Strong analytical, structured thinking, presentation and stakeholder management skills
- Ability to lead initiatives independently in a dynamic environment
