Operations Lead - Samut Prakarn (SPX Express)

3-5 Years

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Early Applicant

Job Description

About The Team

Job Description:

Monitor and manage operational teams of Inbound, FSOC, Mis-sort, by using the daily performance report, history of excellence, and team development.
Works with internal and external functions to properly handle pushed-out parcels.
Improve the staff's Key Performance Indicators (KPIs) on productivity, quality, service level, and stakeholder satisfaction on a continuing basis
Able to perform backlog chasing in line with SLA.
Able to report to management concern party a summary of data, operational concerns, and improvement procedures.
Optimize manpower from the planning team to operate as our cycle time and hourly volume.
Coaching and advising team members.

Requirements

Bachelor's Degree in Logistics Management, Supply chain Management or any related field
At least 3 years of working experience in logistics, supply chain or express industry
Good communication both in Thai & English and stakeholder management skills
Analytical skill with Arrival Curve understanding
Strong working knowledge of Spreadsheets (Excel/Google Sheets)
Able to work with Sorting Machine
Multitasking and prioritizing skills
Work with fast, timeline and extra-long working hours during campaign
Able to be flexible for afternoon and morning shifts
Fast Response