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1. Analyze and improve organisation processes and workflow
2. Improve the effectiveness and efficiency of the operational level processes and ensure that the processes are clearly communicated at all levels
3. Manage all operational functions and work closely with internal divisions and external customers to meet their requirements
4. Manage cost-effectiveness and continually improve productivity and efficiency of the division level processes
5. Maintain a safe and healthy work environment by establishing and enforcing standards and procedures, and complying with legal regulations
6. Responsible for all operational department managers and supervisors, with review/approval responsibility for all operations employees
7. Communicate customer issues with the operations team and devise ways of improving, including resolving problems and complaints
8. Provide weekly operation status report to General Manager
9. Work closely with the General Manager and management team to set and/or implement policies, procedures, and systems and to follow through with implementation
10. Any other duties as assigned from time to time
Job ID: 152248515
Skills:
Knowledge of diverse business functions and principles, Data Analysis, Performance operation metrics, Customer service, Financial Management
Skills:
Supplier Governance, Operational Resilience, Third-Party Risk Management
Skills:
Machinery, lorries, Logistics Operations, operational planning, fleet management, Regulatory Compliance, Resource Utilization, WSH requirements, cranes
Skills:
Negotiation, Sea freight operations, Customs declarations, Regulatory Compliance
Skills:
Organizational Skills, Leadership People Management, Problem-solving, Production Quality Control, Customer Service, Cost Inventory Control, brand standards, Inventory Cost Control, F B Operations Experience, Communication, operational oversight, Financial Management, Staff Management