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Etonhouse International Education Group

Operations Manager (Bangkok, Thailand)

5-8 Years
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Job Description

Reporting to the Country Manager, the Operations Manager will work closely with other relevant internal departments to support Middleton International School in Bangkok, Thailand.

Job Responsibilities in Operations:

  • Conduct daily inspections of the entire school compound for cleanliness, security, and maintenance;
  • Liaise with external vendors, including government agencies, contractors and pest control;
  • Plan and carry out regular preventive maintenance of facilities, including air-condition servicing, maintenance of painting and cleaning of all facilities in the school;
  • Manage external vendors and contractors on on-site maintenance works and their contracts in terms of work completion and thorough cleanliness;
  • Handle feedback from Principal and Teachers, and provide prompt responses within the same day;
  • Supervise contractors and a team of support staff, ensuring their full attendance and keeping proper records of their attendance;
  • Ensure all maintenance activities comply with safety and environmental regulations.
  • Handle procurement of maintenance or minor renovation works relating to the school's facilities;
  • Work together with the school's management team to plan, execute school events, and activities such as open house, concert, graduation ceremonies and other ad-hoc projects to support the room set-up of furniture and tear down of decorations;
  • Oversee the organisation of special school calendar events such as graduations, celebrations, concerts and Parent Teacher Evenings;
  • Be in charge of all matters relating to the school's facilities and operations management;
  • Oversee the appropriate organisation of all school excursions and outdoor education camps;
  • Handle office administrative duties, which include processing of invoices and application of training requests;
  • Undertake any other duties or responsibilities assigned.

Your Roles and Responsibilities in Administration:

Management of all general administrative works in Thailand, including but not limited to:

  • Sourcing and liaising with vendors and professional services firms.
  • All other administrative duties as and when required
  • Responsible for coordinating criminal background checks and health examinations
  • Coordinate the opening of bank accounts for foreign teachers
  • Temporary accommodation sourcing
  • Flight and arrival coordination (airport pick up)
  • IT device management

Qualifications and requirements:

  • Bachelor's degree in Business Administration / Management / Operations
  • Minimum 5–8 years of operations/administration experience
  • At least 2–3 years in a managerial role
  • Experience in International schools (preferred) or educationo sector or Hospitality / large campus environments
  • Fluency in English and proficiency in Thai is preferred

Key Competencies:

  • Strong operational and organisational skills
  • Knowledge of Thailand regulatory and compliance environment
  • Excellent stakeholder management and communication skills
  • Ability to manage multiple functions and priorities
  • Problem-solving and crisis management capability
  • High level of integrity and attention to detail

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Job ID: 146147027

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