Operations Manager

• Oversee daily operations of the hotel, including front desk, housekeeping, food and beverage, and maintenance.
• Develop and implement effective business strategies to maximize revenue and occupancy rates.
• Monitor financial performance, manage budgets, and prepare financial reports.
• Ensure outstanding guest service and address any guest concerns effectively.
• Lead, train, and develop hotel staff to enhance their skills and ensure high performance.
• Maintain compliance with all hotel policies, procedures, and industry regulations.
• Collaborate with marketing and sales teams to promote the hotel and attract new business.
• Foster relationships with local businesses, community leaders, and industry partners.

Job Qualification:

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as a General Manager or similar role in the hospitality industry (5 years preferred).
• Strong knowledge of hotel operations and revenue management principles.
• Exceptional leadership, communication, and customer service skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to make strategic decisions and solve problems efficiently.