Essential Duties And Responsibilities (Key Activities Of The Role)
- Effectively manage the restaurant by ensuring the following:
- Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
- Adhere to opening and closing procedures
- Adhere to bill paying procedures
- Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on upselling certain products; etc
- Personally meet and farewell a minimum of 80% of your customers
- Encourage and motivate staff to provide optimum service during all shifts
- Share recommendations and guest comments to Chef and Food and Beverage Manager to reflect current customer profile
- Develop and implement Promotions Calendar for F&B products in restaurant
- Manage special event concepts
- Anticipate market changes and review operations when necessary
- Conduct competitor analysis
- Create positive publicity opportunities
- Up-sell property facilities
- Actively pursue cost saving measures
- Recycle wherever possible
- Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
- Manage wage and beverage cost
- Forecasting
- Stock control
- Analyze food and beverage statistics through point of sale system
- Works with Superior on manpower planning and management needs
- Works with Superior in the preparation and management of the Department's budget
- Own the full Profit & Loss (P&L) responsibility for Jaras, focusing on driving revenue through exceptional guest experiences while meticulously managing costs.
- Develop and manage the strategic business plan in collaboration with the Director of F&B and the Head Chef.
- Curate and meticulously uphold the entire guest journey, ensuring every touchpointfrom the initial reservation communication to the dining room ambiance and the final farewellreflects the pinnacle of fine-dining luxury.
- Collaborate with the hotel's PR and Marketing teams to position Jaras in top-tier media and pursue prestigious accolades
- Personally handle and resolve any guest issues with the utmost discretion and professionalism, turning challenges into opportunities to display exceptional service.
- Oversee the development and management of the wine and beverage program, working closely with the Sommelier to ensure it complements the culinary offerings and drives revenue.
- Recruit, train, and mentor the service team, instilling a culture of excellence, poise, deep product knowledge, and intuitive service.
- Develop and lead a sophisticated, ongoing training program focused on fine-dining etiquette, advanced wine service, and the philosophy behind Jaras's cuisine.
- Lead daily pre-service briefings that go beyond operations to inspire the team and communicate the story and details of the evening's service.
- REQUIRED QUALIFICATIONS
- Thai nationality
- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Problem solving, reasoning, motivating, organizational and training abilities.
- Good writing skills
- Leadership Skills
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
