Outlet Manager - Longtail River Bar and Lounge

Job Description

As Outlet Manager you will lead the operations of a specific outlet. Your key duties and responsibilities will be to ensure profitable operations, achieve outlet business goals, accurately forecast business demands, work with management to develop & execute the marketing plan, ensure the manning schedule is up to date, oversee regular preventative maintenance, maintain outlet safety and sanitation standards, and lead by example through a hands on approach to motivate team members to excel. You will also manage team member performance, identify any training needs, develop and deliver the required training for supervisors and team members in an effective way to maximise guest satisfaction and develop team members to enable them to achieve their career goals.

Qualifications

• Minimum 35 years of experience in Food & Beverage operations, with at least 2 years in a supervisory or managerial role.
• Previous experience in managing a bar or restaurant in a luxury hotel environment is highly preferred.
• Strong background in beverage operations, mixology, and premium guest experience will be an advantage.
• Proven ability to manage day-to-day outlet operations, ensuring exceptional service standards and guest satisfaction.
• Strong leadership, team motivation, and staff training skills with a hands-on management style.
• Dynamic, energetic, and service-minded with a positive attitude.
• Creative and results-oriented, with strong problem-solving and decision-making skills.
• Good command of English and Thai, both spoken and written.