Outlet Manager

Job Description

You will support the overall Food & Beverage operation of the hotel to maximize guest satisfaction, team member performance and business results. Your key duties and responsibilities are to promote and ensure guest satisfaction, maintain a safe and sanitary work environment and ensure only the highest quality products are being served, achieved through developing and maintaining a strong team environment, delivery of prompt, courteous service in accordance with brand and Food & Beverage standards. Further you handle daily team member relations, and encourage problem solving by team members through proper training and empowerment.

Qualifications

• College diploma in Hotel Management or related field
• Previous experience in Food & Beverage/Restaurant and Banquet operation
• Excellent guest service skills
• Strong leadership and team management skills
• Good communication and interpersonal skills
• Proven ability to manage operations efficiently, including cost control, inventory, and quality standards
• Solid understanding of F&B trends, hygiene, and safety standards.
• Eye for detail to achieve operational excellence