Payroll Assistant

Job Highlight

Drive accurate and compliant payroll operations by providing essential support across compensation processing, query resolution, and data management.

About

About the Group

The Shared Services Centre (SSC) delivers policy guidance, operational support, and high-quality transactional services to UNOPS offices globally, including administrative support for HQ and Copenhagen-based personnel. SSC comprises three core teams: HQ Administration & ICT Helpdesk, Corporate Administration, and Health, Safety, Social and Environment (HSSE). As a client-focused and value-adding partner, we contribute to organizational effectiveness by enhancing cost-efficiency, streamlining administrative operations, strengthening compliance, and mitigating risk across service areas

Role Purpose

The Payroll Assistant supports the accurate and timely administration of payroll services provided to personnel. The incumbent is responsible for ensuring compliance with UN/UNOPS rules and regulations, maintaining data integrity and confidentiality, and contributing to efficient financial and human resource operations.

Functions / Key Results Expected

• Process UNOPS payroll accurately and on time.
• Process and maintain UNOPS personnel payroll information, including new hires, terminations, changes in pay and deductions, and payment instructions.
• Calculate and process personnel pay, including earnings and deductions.
• Maintain and update payroll records and databases
• Archive payroll supporting documents properly
• Reconcile and balance payroll accounts
• Keep abreast of changes in UN/UNOPS payroll policies and rules
• Collaborate with payroll stakeholders to ensure the payroll process is in compliance with UNOPS regulations and rules
• Respond to payroll-related queries/requests and resolve payroll-related issues
• Attend to payroll-related queries timely and accurately, and ensure responses to queries conform to the provisions, rules, and regulations of UNOPS
• Investigate erroneous entitlements and take appropriate corrective actions.
• Make adjustments in a timely manner to counteract previous mistakes and get payroll back in balance
• Maximize the use of technology to keep the projects/clients informed of their payroll elements and changes thereto, and communicate with local offices regarding missing documentation or any other issues related to discrepancies between their entitlements and claims.
• Provide payroll reports to the stakeholders in compliance with the UNOPS Financial Rules and Regulations
• Support relevant coordination with the internal stakeholders and/or ad-hoc payroll adjustment process in alignment with the monthly payroll account reconciliation
• Coordinate with internal stakeholders to ensure quality administration and payroll process
• Support in the facilitation of knowledge building and knowledge sharing, focusing on the achievement of the following results
• Participate in the training for the operations/ projects personnel on Payroll
• Contribute to knowledge networks and communities of practice
• Perform testing for the accuracy of the implementation and/or system enhancement
  
  

Education Requirements

Required:

• Secondary school (or equivalent) with 4 years of relevant experience OR
• A bachelor's degree (or equivalent) in any discipline with 0 years of relevant experience is required.
  
  

Desired:

• A globally or nationally recognized professional certificate in Payroll is desired.
  
  

Requirements

Experience Requirements

Required:

• Relevant experience is work in any area of supporting payroll, accounting, HR administration, and/or General Administration.
• Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems are required.
  
  

Desired:

• Experience of working in multicultural environments or UN system organizations in a developing country is desired.
• Experience in development or humanitarian contexts is desired