We're hiring: Performance Management System Manager
Location: Bangkok (Rama 3), Thailand (on-site)
At I.C.C. International PCL., we are a leading force in Thailand's Retail and FMCG sectors, backed by more than 61 years of industry heritage. We represent a diverse portfolio of premium brands and are committed to delivering excellence, innovation, and long-term value to our customers. As part of our continued growth, we are seeking talented professionals to join our team and help drive impactful initiatives that enhance our market presence and strengthen consumer engagement.
Key Responsibilities:
- Design, implement, and continuously refine performance management frameworks (KPI, OKR, 360° Feedback, evaluation tools) fully aligned with business strategy and interconnected with the organizational ecosystem.
- Partner with business leaders and HRBPs to build capability for meaningful performance conversations that strengthen alignment between individual, team, and organization-wide goals.
- Integrate performance results with talent management, total rewards, and succession planning to support holistic and future-ready people decisions.
- Analyze performance data, workforce insights, and ecosystem signals to produce evidence-based recommendations for leadership and cross-functional learning.
- Enhance digital adoption within the performance cycle by improving tools, workflows, employee experience, and collaboration using HR systems, digital platforms, and benchmarking networks.
- Collaborate with HR Centers of Expertise to ensure consistency, governance, and continuous enhancement of PMS processes, guidelines, and communication.
- Lead PMS calendar execution (goal setting, mid-year review, year-end evaluation), ensuring accuracy, compliance, and timely delivery.
- Drive organization-wide understanding of PMS principles through communication, training, and stakeholder engagement.
Qualifications:
- Bachelor's degree or higher in Human Resources, Psychology, Business, or related field.
- Minimum 5 years of experience in performance management, HR system design, or organizational development.
- Strong analytical, system-thinking, and framework design capabilities.
- Knowledge and hands-on experience with OKR, KPI, and 360° Feedback methodologies
- Strong communication, facilitation, and influencing skills.
Ability to collaborate across functions and support decision-making with data-driven insights.
Why Join Us
Be part of an established organization with a long-standing and trusted brand heritage.
Work alongside passionate teams in a dynamic, fast-paced industry.
Enjoy strong career development opportunities and a competitive compensation package.
Please note: Only shortlisted candidates will be contacted by our HR team.
