Key Responsibilities
Executive & Personal Support
- Manage the General Manager's calendar, appointments, and daily schedule with accuracy and efficiency.
- Coordinate meetings, prepare agendas, and record minutes with clear follow-up actions.
- Handle confidential correspondence, emails, and documentation on behalf of the General Manager.
- Arrange travel itineraries, accommodation, visas, and expense reports.
- Provide personal assistance to the General Manager as required, ensuring discretion at all times.
Communication & Coordination
- Act as the primary point of contact for internal and external communications directed to the General Manager.
- Liaise with IHG Corporate, Regional Office, and Hotel Ownership on behalf of the General Manager.
- Coordinate with Department Heads to ensure timely follow-up on key projects and initiatives.
- Draft professional correspondence, reports, and presentations in English and Thai.
Meeting & Project Management
- Organize Executive Committee meetings, leadership briefings, and special sessions.
- Track action plans and ensure timely completion across departments.
- Support preparation of business reports, presentations, and owner updates.
- Assist in coordinating strategic projects and hotel initiatives.
Guest & Stakeholder Relations
- Welcome and assist VVIP guests, owners, and corporate visitors.
- Support coordination of official visits, inspections, and high-profile events.
- Ensure all interactions reflect the InterContinental brand's professionalism and luxury service standards.
Office Administration
- Maintain organized filing systems and documentation for the Executive Office.
- Ensure smooth day-to-day office operations and professional presentation.
- Coordinate office supplies and administrative requirements.
Key Competencies
- Discretion & Confidentiality: Handles sensitive information with professionalism and integrity
- Organization & Time Management: Strong ability to prioritize and multitask
- Communication Skills: Excellent written and verbal communication in Thai and English
- Professionalism: Polished demeanor suitable for executive-level interaction
- Attention to Detail: High level of accuracy in documentation and coordination
- Adaptability: Able to work in a fast-paced and dynamic environment
Qualifications & Experience
- Bachelor's degree in Business Administration, Hospitality, or related field
- Minimum 35 years of experience in executive or personal assistant role, preferably in hospitality or corporate environment
- Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Excellent command of English and Thai (written and spoken)
- Strong interpersonal and coordination skills
Don't quite meet every single requirement, but still believe you'd be a great fit for the job We'll never know unless you hit the Apply button. Start your journey with us today.
