Company Description
Aware is a privately held technology company specializing in B2B software applications and IT services designed to streamline operations, eliminate redundant manual processes, and reduce costs. With a mission to provide effective solutions, Aware helps optimize clients business performance by breaking down technology barriers. The company operates from offices in Chiang Mai, Bangkok, and Chiang Rai, and is committed to delivering impactful and innovative results.
Role Description
This is a full-time, on-site role for a Presales Engineer based in the Saraphi district, Chiang Mai province. The Presales Engineer will collaborate with sales teams to understand client requirements, provide technical support, and design solutions that align with business goals. Day-to-day responsibilities include product demonstrations, technical presentations, crafting integration solutions, evaluating security needs, and offering expertise to support the sales process.
Job Description:
- Provide technical consultation and design end-to-end solutions covering systems infrastructure, networking, cybersecurity, cloud platforms, and managed IT services.
- Work closely with the Sales team to understand customer requirements and translate them into scalable, cost-effective technical solutions.
- Deliver technical presentations, solution demonstrations, and proof-of-concept (POC) sessions to customers.
- Prepare technical proposals, bill of materials (BOM), scope of work (SOW), and response documents for RFP/RFQ processes.
- Participate in customer meetings to address technical questions, solution positioning, and competitive differentiation.
- Coordinate with delivery, implementation, and support teams to ensure smooth handover and accurate execution of proposed solutions.
- Stay updated on emerging technologies, vendor products, and industry best practices to enhance solution offerings.
- Support post-sales activities when required, including solution clarification and technical documentation.
Qualifications & Requirements:
- Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field.
- 3 – 5 years of hands-on technical experience in IT infrastructure, networking, virtualization or cloud services.
- Experience in Presales IT solutions.
- Strong knowledge of server systems, storage, virtualization platforms, and enterprise networking.
- Familiarity with cloud platforms such as AWS, Microsoft Azure, or Google Cloud.
- Understanding of IT service management (ITSM) and managed service models is preferred.
- Relevant certifications (e.g., Cisco, Microsoft, AWS, VMware, ITIL) are preferred.
- Strong analytical thinking, problem-solving mindset, customer-oriented attitude, and ability to work collaboratively in a team environment.
- Willingness to travel to customer sites when required.
- Fluent in Thai with good presentation and communication skills in English.
- Ability to drive with a valid driver's license.
- Certifications in Microsoft, Cisco, AWS, GCP, or Azure Cloud technologies are an advantage.
Aware Corporation Limited (ACL)
25/1 Moo 2, T. Pabong, A. Saraphi, Chiang Mai 50140
Email: [Confidential Information]
Web Site : https://www.aware.co.th
