Key Responsibilities:
- Update the price list on the system
- Receive booking request from CS/ Sale via email/ Skype/ paper file and make quotation
- Negotiate rate/space with shipping lines and match with customer needs
- Coordinate with CS and Booking to ensure space
- Make a contract, fully calculate the costs
- Creating a good relationship with shipping lines, flexibly handling when problems arise such as fixing bills...
- Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments
- Regularly proactively update information about prices and seats from shipping lines and make reports for direct managers to control and update ships/space/price
- Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs
Requirement:
1. Educational Background:
- Bachelor's degree in foreign trade, international economics, maritime transport, supply chain, logistics or related fields.
2. Experience:
- Having 1-2 years in of forwarding logistics companies.
- Experienced in dealing/ working with shipping lines, especially TP trade.
- Comprehensive knowledge of Sea Freight and Pricing.
3. Language Skills:
- Proficiency in English (listening, speaking, reading, and writing).
4. Skills and Abilities:
- Effectively communicate clearly and concisely to obtain positive results.
- Negotiation skills.
- Problem solving skills.
- Good Microsoft Office skills (Excel, Word, power point etc.)
