Receive booking request from CS/ Sale via email/ Skype/ paper file and make quotation
Negotiate rate/space with shipping lines and match with customer needs
Coordinate with CS and Booking to ensure space
Make a contract, fully calculate the costs
Creating a good relationship with shipping lines, flexibly handling when problems arise such as fixing bills...
Check mail and reply to customer emails, support customers to answer questions, update information and solve price problems related to shipments
Regularly proactively update information about prices and seats from shipping lines and make reports for direct managers to control and update ships/space/price
Send accurate information to Operation department to make correct and timely documents for the shipment, avoiding delay or incorrect information leading to additional costs
Requirement:
1. Educational Background:
Bachelor's degree in foreign trade, international economics, maritime transport, supply chain, logistics or related fields.
2. Experience:
Having 1-2 years in of forwarding logistics companies.
Experienced in dealing/ working with shipping lines, especially TP trade.
Comprehensive knowledge of Sea Freight and Pricing.
3. Language Skills:
Proficiency in English (listening, speaking, reading, and writing).
4. Skills and Abilities:
Effectively communicate clearly and concisely to obtain positive results.
Negotiation skills.
Problem solving skills.
Good Microsoft Office skills (Excel, Word, power point etc.)