The TrueMoney Product Design team is divided into multiple teams, each of which focuses
on specific areas of the business. We are looking for an experienced designer to lead the
Lifestyle-related and Merchants design team.
In this role, you will drive product design initiatives to make TrueMoney Wallet a frictionless
payment solution and a platform for merchants and consumers to interact. We are seeking
an experienced product design lead who is passionate about creating delightful and
effective user experiences that help users accomplish their goals quickly.
The ideal candidate:
- Is a passionate, yet pragmatic designer understands and finds a balance between user needs/behaviors, business requirements, and technical constraints.
- Can create world-class user experiences within a fast-paced and collaborative environment.
- Is comfortable working with cross-functional stakeholders to create complex, customer-focused solutions.
- Can lead, coach, and mentor a small team of product designers to deliver their best work and grow professionally and personally.
- Can effectively pivot or adapt their design work and way of working depending on the context, time, and effort that each project may require.
Key Responsibilities:
- Design Leadership: Lead, mentor, and empower a team of product designers to deliver world-class experiences across Lifestyle, Rewards, Insurance, and
- Merchant business units.Stakeholder Partnership: Act as a strategic partner to Product Managers and
- Business Development to align design roadmaps with business goals, ensuring
- seamless end-to-end delivery.
- Design Governance & Excellence: Define and uphold high design standards for usability and visual consistency across the TrueMoney ecosystem, while evolving the shared design system.
- User Advocacy: Influence product direction by effectively communicating user insights and design value in cross-functional strategic discussions.
- Outcome-Driven Delivery: Balance speed and quality in fast-paced cycles, ensuring design solutions are tied to measurable business outcomes and user success.
Qualifications:
- 6+ years of digital product design experience, with at least 1–2 years in a leadership or mentorship role.
- Proven experience in designing Insurance or merchant products is highly preferred.
- Leadership skills: ability to lead, coach, and mentor a team of designers to deliver high-quality work while fostering a collaborative team culture.
- Exceptional ability to articulate complex design concepts and influence stakeholders at all levels; fluent in Thai and proficient in English.
- A deep understanding of user-centric principles, human-computer interaction, psychology, and usability.
- Very comfortable with speaking up, asking questions, and receiving feedback.
- Ability to balance strategic thinking and hands-on execution.
- Ability to handle multiple projects and tasks simultaneously.
- Portfolio available demonstrating a history of delivering quality products, your roles and responsibilities, and the design processes used.
