Product Manager (Governance and Risk Management)

About Ascend Money

Ascend Money is a leading fintech company providing innovative payment and financial services across 7 countries in the Southeast Asian Region.

Established in 2013, Ascend Money became Thailand's first fintech unicorn in 2021. Its flagship service TrueMoney today has become the most popular digital financial application that enables ease of payments and convenient financial lifestyle.

TrueMoney's extensive agent network as well as offline and online payment services also enable millions of users across the region to access innovative financial services, leading them to better lives.

Role Overview: We are seeking a Product Manager to join our Governance and Risk Management team. This role is crucial in ensuring that our platform complies with regulatory standards and internal policies, while proactively managing operational and compliance risks. You will work closely with cross-functional teams, including Legal, Compliance, Engineering, and Operations, to develop solutions that embed risk controls and governance into our products and processes.

Key Responsibilities:

• Define product requirements to support risk management, compliance, and governance initiatives, ensuring alignment with relevant regulations and standards.
• Collaborate with Compliance, Legal, and Risk teams to ensure regulatory obligations are met.
• Identify and address product-related risks, including fraud, policy gaps, and process weaknesses.
• Monitor risk indicators and partner with data teams to build effective tracking and alerting systems.
• Work with internal audit and control teams to address findings and implement mitigations.
• Drive incident response improvements and implement lessons learned across the product lifecycle

Qualifications:

• 5+ years of product management experience, preferably in fintech, banking, or risk-related domains.
• Strong understanding of risk frameworks, compliance processes, and governance best practices.
• Experience working with cross-functional teams, including tech, legal, and compliance stakeholders.
• Data-driven mindset with the ability to analyze complex issues and propose scalable solutions.
• Excellent communication skills, both written and verbal.
• Familiarity with Thailand's regulatory environment (e.g., BOT, AMLO, PDPA) is a strong advantage.