Product Manager, Payment Partners Integrations

About Us

MetaComp Pte Ltd is a leading Singapore-based digital payment solution provider, licensed and regulated by the Monetary Authority of Singapore (MAS) as a Major Payment Institution to provide Digital Payment Token Services and Cross-border Payment Transfers. Operating under a P2B2C (platform-to-business, partners-to-clients) model, MetaComp provides clients with an integrated end-to-end suite of services, empowering them to confidently enter the digital asset market with the safety, security, and compliance assurance they need. Together with its parent company, Metaverse Green Exchange Pte. Ltd. (a MAS-licensed CMS holder permitted to carry out, inter alia, brokerage and custody services), MetaComp delivers its services through CAMP (Client Assets Management Platform), enabling businesses to develop and scale their digital asset offerings across over-the-counter transactions, fiat payments, digital asset custody, and prime brokerage.

About the Role

Backbone is our core infrastructure platform — the connectivity layer that links MetaComp and CAMP to external banks, payment service providers (PSPs), FX/liquidity providers, and payment channels, powering payments, FX, and settlement across the business.

As the Product Manager, Payment Partner Integrations, you will design and own the products and capabilities that connect MetaComp to its payment partners and channels. You will drive faster and more reliable partner onboarding, shape intelligent (AI-assisted) payment routing across channels, and act as the bridge between internal product/operations teams and external partner teams — turning complex integration needs into dependable, well-performing services.

Key Responsibilities

• Design the product — own the product design and roadmap for Backbone's partner-integration capabilities; translate partner, operational, and commercial needs into clear requirements, user flows, and prioritized features.
• Speed up partner integration — drive down onboarding and integration lead time by standardizing and streamlining the connector lifecycle (API spec review, field mapping, validation, sandbox certification, go-live), so new banks, PSPs, and channels launch faster and more reliably.
• Smart routing with AI — define and evolve AI-assisted smart payment routing; partner with data and engineering to route transactions across channels optimizing for cost/FX, success rate, speed, and compliance, with automated failover and continuous learning from outcomes.
• Own end-to-end management of partner and API integrations across banks, PSPs, FX/liquidity providers, and payment channels — including onboarding, certification, monitoring, and issue resolution.
• Manage relationships with external service-provider technical teams, coordinate effectively, obtain the support you need, fully understand API specifications, advocate for effective integration, verify that all testing and certification requirements are met, and ensure service-level agreements (SLAs) are fulfilled.
• Understand internal operational workflows (payments, FX, payouts/collections, virtual accounts, settlement, and reconciliation) and collaborate with product teams to align requirements.
• Act as the primary liaison between external partners and internal business and development teams to ensure smooth service delivery.
• Define, prioritize, and communicate API and integration requirements to internal and external stakeholders.
• Identify opportunities for process improvement, operational efficiency, and product enhancements.
• Work with Compliance and Risk to ensure integrations meet regulatory requirements (MAS obligations, AML/CFT, Travel Rule, KYC/KYT).

Minimum Qualifications

• Bachelor's degree in Business, Finance, Computer Science, or a related field.
• 3+ years of experience in product management, product operations, or technology project management.
• Payment partner and channel integration experience — hands-on experience integrating with payment partners and channels (banks, PSPs, acquirers, FX/liquidity providers), with a solid understanding of payment rails, APIs, settlement, and reconciliation.
• Experience designing or managing products/platforms — able to turn requirements into clear specifications, user flows, and a prioritized roadmap.
• Excellent coordination, collaboration, and stakeholder-management skills across internal teams and external partner teams.
• Detail-oriented, organized, and proactive in problem-solving.

Preferred Qualifications

• Experience as a platform, API, or technical product manager on integration or infrastructure products.
• Exposure to AI/ML-driven decisioning or smart / least-cost payment routing.
• Experience in a MAS-regulated (or comparable) payments, cross-border transfer, or digital asset environment; working knowledge of AML/CFT, Travel Rule, and KYC/KYT.
• Familiarity with cross-border payments and digital asset (crypto) ecosystems.
• Understanding of virtual/omnibus account structures, settlement, and reconciliation.
• Exposure to messaging standards such as ISO 20022 / SWIFT, and protocols such as FIX.
• Awareness of API integration concepts such as webhooks/callbacks, authentication and request signing, idempotency, and retries.

We are committed to creating an inclusive workplace where every individual feels respected, valued, and empowered to contribute. We celebrate diversity in all its forms—background, ethnicity, gender, identity, orientation, experience, and thought—and believe it strengthens our culture and our work. We are proud to be an equal opportunity employer and do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other protected characteristic.