Product Operations Analyst (Travel Platform)

Get to Know our Team:

Product Operations is a large, multicultural team of diversely talented individuals that serve as the curators of Agoda's product. We manage all the product our customers and partners see on each of our products. As a part of our team, you'll take ownership in processes that are critical to multiple other teams across the business. Product Operations is also keen on self-improvement and innovation. We run our own experiments on images, structured data, and language copy and analyze the data to make impactful decisions. With the support of state-of-the-art technology and an enriching work environment, we strengthen the bottom line and drive new business for Agoda.

In this Role, you'll get to:

As a Product Operations Analyst, your responsibilities will center around project management and operations. Tasks may include but are not limited to:

• Project management: own content projects from start to finish.
• Operations: source, maintain, and improve the quantity and quality of content.
• Innovation: generate ideas to drive product innovations. Be creative when hitting a roadblock.
• Collaboration: don't be shy to reach out to colleagues across teams to move projects forward.
• Communication: prepare and handle reports and presentations related to team projects and KPIs.
• Data Driven: conduct data analysis, interpret the results, translate into meaningful actions, and communicate this upwards and sideways.

What you'll Need to Succeed:

• Undergraduate degree from an accredited university
• 1-2 years working experience is preferred
• Experience with SQL and/or Python required
• Experience with Excel and PowerPoint required
• Proactive, friendly, with a sense of responsibility, and can work independently
• Process-orientated, flexible and has an eye for detail
• Team player, motivated and enjoys working in e-travel and hospitality
• Fluent in English both speaking and writing