Plan and engage in every step of the product development lifecycle. Imagine hatching an egg, nurturing that duckling, and watching it grow into a dragon.
Be stakeholder's best friend. Develop a deep understanding of both internal and external stakeholders needs and behaviors. Your insights will help us design and deliver legendary product outcomes.
Effectively collaborate with Collections, Risk, Operations, Compliance, IT, Development, and other diverse stakeholders to define requirements and solutions. You're the bridge that keeps everyone connected.
Put yourself in customers shoes and dive deep into their needs. User feedback and research are your guiding stars, and you're always looking for ways to enhance the customer experience.
Using data to help you analyze and make decisions to ensure you go on the right path.
Manage the end-to-end delivery of new initiatives and continuously seek improvements to our current features and processes.
Ensure the quality of our products before releasing them into the real world. No flaws or glitches escape your keen eye!
Stay on top of market, industry, and regulatory trends in financial services, especially Lending. Use this knowledge to make decisions that keep us ahead of the game.
Specification:
Able to speak natively Thai and able to communicate fluently in English
4-6 years of experience in the role of Product Manager, Product Owner, or related fields.
Experience in collections product owner, collection development, collection strategy within consumer loan products or digital lending is preferred; knowledge of digital lending and other financial services industries is an added advantage
Leverage product initiatives and solutions to improve repayment rates, reduce delinquencies, and enhance customer repayment journeys.
Thrives in a fast-changing regulatory and digital lending environment, adapting quickly to evolving compliance requirements and market conditions
Strong problem-solving, analytical, and systematic thinking skills, as well as the ability to understand and communicate technical discussions even if you are a non-technical person.
Take ownership and be proactive. You prioritize outcomes because you are the representative of users.
It's always better when we're together. You are the key person who thrive a collaborative environment.
Have any questions Ambiguous scope Wow! That means lots of possibilities to learn and play around.
Fluent in English, both for communication. Also, stakeholder management and negotiation are a plus.
Nice to Have:
Project management, leadership, organizational, multitasking, and strong interpersonal skills.
Customer research, market research, and competitor analysis skills.
