Key Responsibilities
- Manage assigned customer accounts and support customer relationship management activities.
- Serve as the key contact point between customers and internal teams to ensure smooth communication and follow-up.
- Support RFQ and quotation activities, including coordination of pricing, costing, and submission timelines.
- Coordinate with cross-functional teams including Engineering, Operations, Supply Chain, Planning, Procurement, Quality, and Finance to support customer programs.
- Monitor project progress, customer requirements, and operational deliverables to ensure timely execution.
- Assist in customer meetings, business reviews, and account development activities.
- Support other commercial and operational coordination activities as assigned.
Requirements
- Diploma or Degree in Business, Marketing, Supply Chain, Engineering, or related discipline.
- Fresh graduates are welcome to apply candidates with 2-5 years of experience in Account Management, Customer Service, Program Management, Sales Support, or related roles will also be considered.
- Good communication and interpersonal skills with the ability to liaise with customers and internal stakeholders.
- Strong coordination, analytical, and problem-solving skills.
- Proactive, adaptable, and able to manage multiple priorities in a fast-paced environment.
EA License No: 95C2823
EA Personnel No: R23112241
EA Personnel Name: Jin Yee