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Iron Systems Inc.

Program Manager

Iron Systems Inc.
Bengaluru, India
8-10 Years
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Job Description

Company Overview

Iron Systems is an innovative, customer-focused provider of custom-built computing infrastructure platforms such as network servers, storage, OEM/ODM appliances & embedded systems. For more than 15 years, customers have trusted us for our innovative problem solving combined with holistic design, engineering, manufacturing, logistics, and global support services.

Experience Required: 8-10 years.

Job Description

  • End-to-end Project Planning and Coordination (Activities and Resources)
  • Responsible for overall project processes and deliverables
  • Project onboarding, daily tracking of performance, proactive communication and escalation management
  • Drive the highest level of customer satisfaction and be a customer-referenceable account.
  • Issue identification, resolution and stakeholder management
  • Project kick-off, weekly governance, documentation, reports and dashboards
  • Partnership with customers and stakeholders with a customer-focused mindset
  • Process and Service Improvement and Identification of new business opportunities
  • BGV, Compliance, training and onboarding as per customer process
  • Timely escalation to internal teams to take necessary actions.
  • Timely invoicing, collection of payments, and billing data to be sent on the 1st working day of the month to the customer.
  • Daily status reporting to SDM
  • Quality control, knowledge management, and best-practice sharing.
  • IT Operations and Service Operation
  • Handling Change Requests in Project Management
  • Maintain Project documentation and course folders, SLA, PMS

Skillset

  • Bachelor of Technology in Computer Science or related field
  • Information Technology Infrastructure Library (ITIL) Certified
  • PMP or Prince 2 certified (good to have)
  • Good interpersonal and analytical skills. Should be smart and presentable.

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
Information Technology
Employment Type:
Full time

About Company

Iron Systems Inc.

Job ID: 151004797

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Last Updated: 09-07-2026 07:08:51 PM
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