⇒ Role Summary
Our client's Travel Retail's Online-to-Offline (O+O) division connects digital pre-trip planning with immersive airport retail experiences, working with multi-industry partners including Agoda, Changi Airport Group, and Meta. You will be joining this fast-paced team to support project management across a key retail education mobile application initiative.
⇒ Main Responsibilities
- Lead and manage end-to-end project delivery for the Travel Retail O+O division, ensuring milestones, timelines, and stakeholder communications are on track.
- Coordinate cross-functional teams and multi-industry partners across digital and retail workstreams.
- Track project progress, maintain documentation, and produce clear status reports and dashboards.
- Support the planning and execution of the retail mobile application project.
- Identify risks and dependencies early and drive resolution across teams.
- Prepare presentations and project materials for internal and external stakeholders.
⇒ Qualifications & Experience
- Bachelor's Degree in Information Technology or relevant fields.
- At least 3-5 years of experience in project management, business analysis, or a related role.
- Strong Excel skills - data tracking, reporting, and dashboard creation.
- Experience working on digital or mobile application projects is advantageous.
- Salesforce experience is a plus, but not required.
- Creative design skills are a bonus.
- Strong communicator with the ability to manage multiple stakeholders across functions.
- Organised, detail-oriented, and comfortable working in a fast-paced environment.
