About The Team
Hub Operations and fleet performance for Direct Delivery service (Same Day delivery)
Job Description
- Develop end-to-end strategy for Direct Delivery service to minimize lead time and maximize network reliability
- Conduct deep-dive analysis on operational issues and implement corrective actions; collaborate with Area Managers to implement immediate corrective actions.
- Work closely with the Operation Excellence team to develop Standard Operating Procedures (SOPs) and Quality Assurance (QA) frameworks to ensure consistency across all delivery hubs.
- Work closely with management team to determine long-term strategies, set realistic operational goals and timelines
Requirements
- Bachelor's Degree in Business, Logistics, Supply Chain Management, Engineering, or any related field
- 2–5 years of experience in Operations, Performance Control, Logistics, or any related field
- Able to travel to any hubs in Greater Bangkok
- Strong analytical skills, Excel/Google Sheet skill is required
- Strong Stakeholder Management: Ability to influence and work effectively with ground-level teams (Area Managers/Hub Leads); Experience in ground team management or on-site operations is an advantage.
- Demonstrated ability to learn fast and pivot strategies in a fast-paced, high-growth environment.
- Expert at handling multiple tasks simultaneously and meeting tight deadlines without compromising quality.
- Result-oriented with a can-do attitude and a willingness to go the extra mile to achieve operational excellence.
