Search by job, company or skills

5-8 Years
Quick Apply
  • Posted 6 days ago
  • Over 50 applicants have applied

Job Description

Responsibilities:

  • Support Desktop Infra team in overseeing services provided by the outsourced SD/DE vendor and ensuring SLA compliance.
  • Oversight of WOG operations and work streams.
  • Supervision of the Priority Support team.
  • Act as a point of contact for escalations and complex issues.
  • Central Administration of Adobe Licensing and SD/DE report generation.
  • Review of Faulty Hardware Service Requests (SR), Portable Storage Media(PSM) loan, and asset management.
  • Tech Bar operations (in support of the PC bulk tender and subsequent One Device rollout).
  • PSM enforcement activities.
  • Assist in the implementation of the Smart Locker.
  • Assist in the implementation of DEX and ServiceNow-DEX integration.

More Info

About Company

OPUS IT Services Pte Ltd is a leading IT services and solutions company in Singapore. OPUS focuses on 3 core business service offerings namely, Enterprise IT Support Outsourcing & Resourcing, Customer Support Centre Outsourcing and Enterprise Integration Solutions.

Job ID: 134274739

Similar Jobs

Singapore

Skills:

Governance & ComplianceBanking Domain.Project DeliveryPmoIt Project ManagementSdlcRelease ManagementIssue ManagementStatus ReportingChange ManagementJiraConfluenceMicrosoft ExcelAgileWaterfallProject ManagementProject CoordinationProject PlanningProject SchedulingResource AllocationStakeholder ManagementBanking ProjectsSystem DeliveryRisk Managementdependency managementSteering Committee CoordinationSteerCo ReportingProject TrackingVendor ManagementCross-functional Team CoordinationBudget MonitoringEscalation ManagementProject Governanceproject documentationMeeting Minutes ManagementAction TrackingInfrastructure ProjectsPlatform DeliveryBusiness AnalysisProcess ImprovementCommunication SkillsPresentation SkillsProblem SolvingAnalytical ThinkingMS ProjectMicrosoft PowerpointFinancial Services

Singapore, Raffles Link / Raffles Place

Skills:

red teaming Software LicensingAgile Waterfall MethodologiesProject Planning SchedulingBudget Cost ManagementPurple TeamingProcess ImprovementPenetration Testing PTProject GovernanceBespoke Security AssessmentsDocumentation ReportingStakeholder ManagementRisk Issue ManagementResource PlanningCybersecurity Project ManagementVendor Tool Management

Singapore

Skills:

Vendor managementProject ManagementQR ordering platformsDigital ordering platforms

Singapore

Skills:

Requirements AnalysisAgile MethodologiesContract NegotiationProject ManagementMicrosoft DynamicsVendor ManagementOracle CX Sales CRM

Singapore

Skills:

bilingual quality controlAI and machine learning applications in translation technologiesBudget Planningcontrolled document managementQA toolsRisk Mitigationtranslation project managementclinical regulatory document translationdata protection compliancefinancial managementpost-editing strategiesSchedulingscope and change managementtranslation tools and technologiesvendor oversightAI-enabled translation platformsProject Planning