Deal with systemic abnormality and complexity in Operations function
Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
Work with and create SOPs related to various types of Digital Product i.e. Tourism / Bills Payment / Transportation
Apply analytical techniques to analyze data, support strategic, decision-making and translate complexities into actionable insights to optimize operational efficiency
Develop automated reporting mechanisms or tools to provide real-time/post-monitoring and to optimize operational efficiency
Facilitate and execute improvement initiatives across all operations touchpoints by engaging stakeholders and team members in process improvement
Requirements
Bachelors or Masters degree in any related field
1-3 Years of working experience in related fields is a plus
Able to work effectively and efficiently towards goals in a complex, diverse and fast-paced environment
Strong logical thinking, problem-solving and leadership skills
Customer-oriented, open-minded, eager to learn, have good interpersonal skills and have team spirit
Flexible with time (issues that require attention can occur during off-work hours)
Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
Able to solve complex problems through data analysis (SQL and coding skills (e.g. Google App Script, JavaScript, Python etc.) are a plus)
Effective communication skills and good command of English
