Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools
Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends
Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to update and query the database
Set up process to deal with possible issues (new and existing features, promotions, workflows, projects)
Deal with systemic abnormality and complexity in Operations functions
Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure
Requirements
Bachelors or Masters degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply
Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively
Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
Detail-oriented and organized. Works well in a small team environment
Excellent interpersonal, communication skills and good command of English
Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations