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Shopee

Project Operations - Fraud Management (ShopeePay)

Fresher

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  • Posted 3 months ago

Job Description

Job Description

  • Gather, organize, and analyze data as it pertains to fraud case development through the use of analytical, tracking, and data management tools
  • Coordinate with the risk team, operations team and customer service team to further develop fraud cases, and report to product teams abroad to come up with anti-fraud processes for changing transactions patterns and trends
  • Develop well-defined tools related to detecting suspicious points of fraud activity using raw data and identifying potential cases through the use of in-house tools to update and query the database
  • Set up process to deal with possible issues (new and existing features, promotions, workflows, projects)
  • Deal with systemic abnormality and complexity in Operations functions
  • Demonstrate leadership to guide the overall project requirements in initiation, planning, execution, monitoring, evaluation, and closure

Requirements

  • Bachelors or Masters degree in Engineering, BBA, or any related field. Fresh graduates are welcome to apply
  • Ability to analyze big data for patterns or business trends, and take findings and communicate them effectively
  • Proficient in working with numbers and data organization, especially with MS Excel or Gsheet
  • Detail-oriented and organized. Works well in a small team environment
  • Excellent interpersonal, communication skills and good command of English
  • Proficient in using SQL to analyze data, drive insights, and create dashboards and visualizations
  • is a plus

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About Company

Job ID: 124189379