Plan, implement, and supervise quality inspection, testing, and process quality control activities to ensure product quality compliance.
Drive process quality improvement through data analysis, problem-solving methodologies, and continuous improvement activities.
Lead cross-functional teams (CFT) to handle customer complaints, corrective actions, and customer audits to improve customer satisfaction.
Establish, maintain, and continuously improve the Quality Management System (IATF 16949), including internal audits, LPA, production audits, and procedure optimization.
Participate in APQP activities and lead quality verification for NPI projects and mass production transfer.
Coordinate reliability testing and product verification through laboratories to ensure compliance with regulatory requirements (UL/3C/CSA).
Manage quality cost analysis and implement actions to reduce quality-related costs.
Conduct supplier qualification audits and monitor supplier quality performance improvement.