Quality Assurance & Quality Control Manager

1. Establish, implement, and continuously improve the company's quality management system, including relevant quality policies, procedures, and operating standards.

2. Develop and monitor production quality standards. Conduct sample reviews, product testing, and quality verification to ensure that raw materials, production processes, and finished products meet company and customer requirements.

3. Oversee supplier quality and quality control throughout all production stages, including IQC (Incoming Quality Control), IPQC (In-Process Quality Control), and OQC (Outgoing Quality Control).

4. Investigate, analyse, and follow up on quality issues and customer complaints. Implement corrective and preventive actions to continuously improve product quality, reliability, and performance.

5. Implement and maintain ISO management systems, and lead internal audits, external certification audits, and related improvement activities.

6. Plan and conduct training related to quality management systems, procedures, and standards to strengthen employees quality awareness and execution capabilities.

7. Promote Total Quality Management (TQM), monitor and evaluate its effectiveness, and drive continuous improvement across the organisation.