Key Responsibilities
Quality Leadership
- Define and execute the site Quality Strategy, driving a culture of quality, continuous improvement, and customer focus.
- Lead the Quality Management System (QMS) and ensure compliance with corporate standards, ISO requirements, and customer expectations.
- Contribute as a member of the Plant Leadership Team to achieve business and operational objectives.
Customer, Supplier & Manufacturing Quality
- Lead customer, supplier, and manufacturing quality to improve product quality, customer satisfaction, and supplier performance.
- Drive the resolution of quality issues using structured problem-solving methodologies and preventive quality tools (8D, PFMEA, SPC, APQP, PPAP, Poka-Yoke).
- Reduce defects, scrap, rework, warranty claims, and Cost of Poor Quality (COPQ) while improving First Pass Yield (FPY) and Right First Time (RFT).
Compliance & Quality Systems
- Ensure compliance with ISO 9001, ISO 14001, ISO 45001, customer-specific, and regulatory requirements.
- Lead internal and external audits and oversee document control, calibration, change management, and continuous improvement of the QMS.
Continuous Improvement
- Champion Lean Manufacturing, Six Sigma, and data-driven improvement initiatives to enhance quality, productivity, and operational excellence.
- Promote digital quality solutions, automation, and best practices across the site.
Leadership & Performance Management
- Lead and develop a high-performing Quality organization by strengthening leadership capability, succession planning, technical excellence, and a culture of accountability, collaboration, continuous learning, and ownership.
- Establish quality objectives, monitor KPIs, and deliver sustainable improvements in Customer PPM, Supplier PPM, Internal PPM, COPQ, Scrap, Rework, FPY, and RFT.
Qualification
- Minimum 12–15 years of experience in Quality within manufacturing industry (electrical, mechanical, etc).
- At least 5 years of experience in senior Quality leadership.
- Experience leading quality in a high-volume manufacturing environment.
- Proven experience in customer quality, supplier quality, manufacturing quality, and quality systems.
- Technical competencies in QMS, FMEA, Six Sigma, 8D along with Quality Audit, ISO 9001, ISO 14001, ISO 45001
- Leadership experience managing cross-functional teams, business acumen and leading organizational change.
- Strong customer-facing experience with multinational customers.
- Fluent in Thai and English
