Job Summary
Responsible for developing and improving quality assurance systems and standards across the organization. Ensure effective implementation of Quality Management Systems to enhance product quality, reduce complaints, and improve customer satisfaction.
Job Description
- Develop and implement quality strategies and Quality Management Systems (QMS).
- Establish and standardize quality standards across the organization.
- Enhance quality control and assurance systems through technology application.
- Drive Quality Improvement Projects to improve product quality and customer satisfaction.
- Promote quality culture and strengthen organizational knowledge in quality management.
- Manage non-conforming products, customer complaints, and product returns.
- Conduct quality audits, product quality analysis, and certification processes.
Qualifications
- Bachelor's Degree in Engineering or related fields (Bachelor GPA > 2.70, Master GPA > 3.30)
- 13 years of experience in Quality Assurance, Quality System, QMS, or related role in the Manufacturing industry
- Knowledge in Quality Management System (QMS), quality control of raw materials, product testing, and measurement instrument calibration
- Experience in handling non-conforming products, customer complaints, product returns, and quality audits
- Strong analytical thinking, statistical & data analysis skills, and problem-solving ability
- Good teamwork, adaptability, and a continuous improvement mindset
- Good command of English in verbal and written (TOEIC Score > 550)
- Willing to work onsite at Thai Containers Group Co., Ltd. (Sri Racha, Chon Buri)
