Position Title: Regional Business Analyst
Location: Bangkok (Onsite, Full-Time), with some travel to Jakarta, Indonesia
About HD:
HD is the leading healthcare and surgery marketplace in emerging Southeast Asia, powering over 2,500 healthcare providers, including some of the region's largest hospitals. We connect patients to hospitals, clinics, operating rooms, and surgeons while offering healthcare financing solutions to increase access to affordable care and surgeries. To date, over 400,000 patients have benefited from more accessible and affordable healthcare and surgeries through our platform.
HD's suite of products includes HDmall, the largest outpatient healthcare marketplace operating in Thailand and Indonesia, with plans to enter Vietnam; HDcare, an innovative elective surgery platform that partners with healthcare providersmany already on the HDmall platformto maximize operating room utilization; and Jib AI, HD's autonomous AI agent trained on one of the largest and fastest-growing proprietary, anonymized healthcare product, transaction, and chat commerce data sets using advanced Large Language Models.
HD is part of the Google for Startups Accelerator: Southeast Asia program.
Learn more about HD:https://hd.care
Or download our app: https://i.hdmall.co.th/linkedin
HD in the media:
- Techcrunch: US pharma giant Merck backs healthcare marketplace HD in Southeast Asia https://techcrunch.com/2025/02/12/merck-backs-healthcare-marketplace-hd-in-southeast-asia
- Techcrunch: HD raises $5.6M to build a Sierra AI for healthcare in Southeast Asia https://techcrunch.com/2024/04/02/hd-mall-southeast-asia-ai-healthcare/
- Fast Company: This platform matches surgery patients in Southeast Asia with affordable healthcare options https://www.fastcompany.com/91033731/hd-most-innovative-companies-2024
Job Description:
As a Regional Business Analyst, you will play a critical role in driving strategic initiatives and optimizing business performance across multiple functions, including commercial, operations, growth, category management, account management, and strategic projects. This full-time role covers both Thailand and Indonesia and is designed for highly independent, analytical, and self-driven professionals who thrive in a dynamic and fast-paced environment.
Key Responsibilities
- Data-Driven Decision Making: Analyze business data to uncover insights, identify trends, and support strategic and operational decision-making.
- Process Optimization: Identify inefficiencies, propose solutions, and drive process improvements to enhance workflow and overall business operations.
- Strategic Projects: Lead and support high-impact initiatives across various teams, ensuring alignment with company objectives and market dynamics.
- Cross-Functional Collaboration: Work closely with Marketing, Product, Operations, Category Management, Account Management, and Sales teams to support business growth and drive strategic priorities.
- Market & Competitive Analysis: Conduct in-depth research on industry trends, market conditions, and competitive landscapes to inform strategy and decision-making.
- Project Management: Manage and execute projects that drive operational excellence, improve customer experience, and enhance partner relationships.
- Key Account & Partner Support: Build and maintain strong relationships with healthcare providers and partners, ensuring long-term success on our platform.
- Business Performance Monitoring: Track key business metrics, analyze performance data, and generate actionable recommendations to improve efficiency and profitability.
Qualifications
- Educational Background: Bachelor's degree or higher in Business Administration, Economics, Engineering, Computer Science, Marketing, or a related field.
- Experience: Fresh graduates with excellent academic records, leadership experience, and prior internships are preferred.
- Experienced Hires: 1-2 years of relevant experience in e-commerce, consulting, finance, or investment banking preferred.
- Analytical Mindset: Strong problem-solving skills with the ability to break down complex problems, work with data, and extract meaningful insights.
- High Agency & Self-Starter: Ability to work independently, take ownership, and drive projects with minimal supervision.
- Communication Skills: Excellent interpersonal and communication abilities to collaborate effectively with cross-functional teams and stakeholders.
- Adaptability & Agility: Ability to thrive in a fast-paced, evolving environment and take on new challenges with enthusiasm.
- Technical Proficiency: Strong skills in Excel, SQL, or other data analysis tools are a plus.
- Language Proficiency: Fluency in Thai and English.
What We Offer
- Career Growth: Opportunity to work across multiple functions in a rapidly growing healthcare platform.
- High-Impact Work: Contribute to meaningful projects that enhance healthcare accessibility and affordability in Southeast Asia.
- Mentorship & Learning: Learn from experienced professionals and gain exposure to strategic decision-making and business scaling.
- Dynamic Environment: Work in a fast-moving, collaborative, and entrepreneurial culture where your ideas and contributions make a difference.
- Competitive Compensation & Benefits
Join Us
If you are passionate about problem-solving, highly analytical, and excited about working in a dynamic environment that is transforming healthcare in Southeast Asia, we'd love to hear from you!
