Restaurant Assistant Manager

Job Description:

• Manage the daily operations of the outlet to ensure smooth and efficient service.
• Ensure compliance with company policies, operational procedures, and food safety regulations.
• Monitor cleanliness, hygiene, and maintenance of the restaurant.
• Oversee opening and closing procedures and ensure operational readiness.
• Deliver exceptional customer service and uphold Ya Kun's brand standards.
• Address customer feedback, concerns, and complaints promptly and professionally.
• Build customer loyalty through consistent service excellence.
• Ensure a welcoming and pleasant dining environment.
• Recruit, train, supervise, and motivate service and kitchen staff.
• Prepare staff schedules and manage manpower planning.
• Conduct performance evaluations and provide coaching and development opportunities.
• Foster teamwork, discipline, and a positive work culture.
• Ensure food and beverages are prepared and served according to Ya Kun's operating standards.
• Monitor product quality, food presentation, and consistency.
• Ensure adherence to food hygiene and safety requirements.
• Minimize food wastage and maintain quality control measures.
• Manage inventory levels and oversee ordering of supplies and ingredients.
• Conduct regular stock checks and inventory audits.
• Control food, beverage, and labor costs to achieve profitability targets.
• Monitor wastage and implement cost-saving initiatives.
• Monitor daily sales performance and achieve revenue targets.
• Prepare operational and sales reports.
• Manage cash handling, POS transactions, and banking procedures.
• Support marketing initiatives and promotional campaigns to drive sales growth.
• Ensure compliance with local health, safety, and employment regulations.
• Maintain proper documentation and operational records.
• Ensure all staff comply with workplace safety standards.

Job Requirements:

• Degree in Hospitality, Business Management, or a related field preferred.
• Minimum 1-2 years of experience in restaurant, café, or F&B management.
• Experience managing high-volume operations is an advantage.
• Strong leadership, communication, and interpersonal skills.
• Knowledge of food safety, inventory control, and restaurant operations.
• Proficiency in POS systems and Microsoft Office applications.
• Ability to work shifts, weekends, and public holidays.
• Willingness to help out in kitchen.