Department: Retail Operations
Reports To: Boutique Manager / Store Supervisor
Internship Duration: 1 to 3 months (flexible) Working Hours: Based on retail operating hours, including weekends and public holidays where applicable.
About the Role
Longchamp is seeking a motivated and customer-focused Retail Intern to support our boutique operations and deliver an exceptional luxury shopping experience. This internship offers hands-on exposure to luxury retail, customer service, visual merchandising, and store operations.
Key Responsibilities
- Welcome and assist customers in a professional and friendly manner.
- Support the sales team in delivering excellent customer service.
- Maintain store presentation and visual merchandising standards.
- Assist with stock replenishment, inventory checks, and stock transfers.
- Support gift wrapping and packaging services.
- Handle basic administrative and operational tasks as assigned.
- Assist with store events, promotions, and customer engagement activities.
- Ensure the boutique is clean, organized, and aligned with brand standards.
Requirements
- Currently pursuing or recently completed a diploma or degree in Business, Retail Management, Hospitality, Marketing, or a related field.
- Passion for luxury retail and customer service.
- Strong communication and interpersonal skills.
- Positive attitude, proactive mindset, and willingness to learn.
- Able to work independently and as part of a team.
- Proficient in Microsoft Office applications is an advantage.
What You Will Gain
- Exposure to the luxury retail industry.
- Hands-on experience in boutique operations and customer service.
- Opportunity to work alongside experienced retail professionals.
- Development of communication, sales, and operational skills.
- Valuable experience with an internationally recognized luxury brand.
