About The Team
Analyse and process return tasks & provide problem solving to Returns team
Job Description
- Manage day-to-day order in WMS, arrange order activities to maximize the efficiency, reliability, timeliness and cost effectiveness of return process
- Provide data, information and return issue for supervisor to prepare monthly & daily report
- Communicate and coordinate with other team
- Analyse and solve the problem including improve Returns performance
- Handle return product to seller or buyer
- Improvement skill and competencies of the team member to meet KPI target
- Support all function process in Returns team and other department
- To perform any other duties assigned by the superior or manager
Requirements
- Vocational degree and above in Logistic management, supply chain or any related field
- At least 1 year of working experience in warehousing (e-commerce is highly preferred)
- New graduate with potential profile is also welcomed (Bachelor's Degree)
- Proficient with Microsoft Excel
- Ability to work under deadlines and pressure
- Good interpersonal, communication and negotiation skills.
- Good team player
- Able to work on shift and day-off when required
