We are seeking a Revenue Specialist to manage the end-to-end billing process for a portfolio of Partners and clients. This role is responsible for driving timely and accurate billing, monitoring revenue performance, and collaborating with Finance, Billing, eBilling, and other stakeholders to optimize revenue realization and deliver exceptional client service.
Key Responsibilities
Billing & Revenue Management
- Manage the full billing lifecycle, from matter setup through invoice issuance, and coordinate with the Collections team to support timely payment follow-up.
- Review Work in Progress (WIP), billing pipelines, and related reports to ensure timely billing and accurate revenue recognition.
- Coordinate with Partners, secretaries, and the Manila-based billing team on invoice preparation, revisions, transfers, write-offs, and invoice finalization.
- Ensure compliance with client billing guidelines, fee arrangements, rate agreements, and firm policies.
- Ensure invoices are delivered and submitted accurately and timely to clients via email, eBilling platforms, or courier services, as required.
- Work closely with the billing and eBilling teams to resolve invoice rejections, billing issues, and payment delays.
- Provide accurate accrual figures and budget updates to Partners and clients to support budget monitoring, approval processes, and effective matter management.
Partner & Stakeholder Engagement
- Serve as the primary point of contact for Partners on billing, revenue, and collections-related matters.
- Provide billing analysis, revenue insights, and recommendations to support informed decision-making.
- Drive the timely review and approval of invoices to support strong cash flow and revenue realization.
Revenue Reporting & Process Improvement
- Monitor key revenue metrics, including WIP, billing performance, realization, and accounts receivable.
- Prepare revenue forecasts, management reports, and performance summaries.
- Identify process improvement opportunities and support initiatives that enhance billing efficiency, service quality, and revenue performance.
Required Qualifications
- Bachelor's degree in any fields
- 3 - 5 years of experience in the same function is preferred.
- Excellent written and spoken communications in both Thai and English (TOEIC score > 750) and proficiency in MS Office.
- Good communication, strong interpersonal skills and good service-minded.
- Attention to details and high level of problem-solving skills
- Able to cope with multiple tasks in a fast-paced environment and meet deadlines.
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Only shortlisted candidates will be contacted.