Job Description
Role Details:
Go deep during financial fraud reviews to find patterns and trends that help your customers lower their risk of fraud or completely to prevent fraud.
Dig in and wrap up research reviews and investigations of potential fraud correctly, completely, and on time.
Be the go-to source your customers count on to figure out processes and work steps that lower and help them manage their fraud risk.
Keep an eye out for and suggest ways to help Accenture meet your customers needs faster and better.
Keep your leadership in the loop no matter if things are going great, or if tough problems come up so we can better support you.
Be sure to always hit your daily processing targets.
Be the consummate professional all the time in your interactions with your customers and teammates.
Role Requirements:
Preferably a minimum of 1 year of experience in Customer Service in an office/tech industry environment. Risk Management or knowledge preferred.
Fresh Graduates are welcome.
Preferably Thai citizenship applicants.
Familiar with MS Office (or similar Office applications, Slack, Trello, etc) and able to manage multiple tools/web browsers at one time.
Willing to work across different shift hours including weekend hours.
Willing to continue to grow and develop as a professional.
It is a bonus if you have knowledge and experience in Financial services and fraud unauthorised activities and a tracked record in understanding Risk Management Process.
