Job Responsibilities:
- Leads the identification, communication, measurement, and management of company-wide risk.
- Manages insurance procurement, develops and implements risk management and compliance policies/procedures, and manages claims and litigation.
- Manages relationships with third party service providers including brokers, underwriters, and other third-party administrators.
- Evaluates and provides recommendations regarding selection of policies, including but not limited to: Property, Casualty, General Liability, Workers Compensation, Directors and Officers, and Cyber-risk policies.
- Coordinates and submits, as necessary, the gathering of insurance policy renewal data.
- Partners with all departments regarding incident reports and claims or losses.
- Investigates, resolves, and responds to all property and liability claims under the direction of the Chief Administrative Officer & General Counsel.
- Provides timely notification of claims to insurance carriers.
- Develops and communicates plans to address loss events.
- Works with the company's insurance brokers to respond to requests for certificates of insurance and claims history document.
- Partners with key stakeholders to develop and implement standards, processes, programs, and best practices related to risk management.
- Identifies potential risk exposures, recommends solutions, implements approved programs, promotes loss prevention, and updates and monitors compliance.
- Manages all phases of the claims process from intake and investigation through litigation, settlement, and/or trial, and consults and/or participates in negotiations, conferences and mediations with adjusting companies, outside legal counsel, staff, claimants, and other involved parties.
- Manages the workers compensation and incident reporting program and processes, assesses, and reports claims to carriers as appropriate.
Qualifications / Skills:
- Superior organization, project management skills and attention to detail
- High level of commitment to quality work product and organizational ethics, integrity, and compliance
- Ability to work effectively in a fast-paced, team environment
- Strong interpersonal skills and the ability to effectively communicate, both written and verbally
- Demonstrated decision making and problem-solving skills
- Detail-oriented with the ability to multi-task and meet deadlines with minimal supervision
Education, Experience, and Licensing Requirements
- Bachelor's degree in Business, Legal, Finance, Accounting, or Risk Management required
- Law degree or Associate's degree in Risk Management preferred
- 3-5 years of insurance and risk management experience
- Strong with MS Office applications (Outlook, Word, Excel, PowerPoint, etc.)
